Optimising the deployment of your most valuable resource, your people, is key to having a successful, efficient and profitable business.
Too few staff working in the wrong areas can have a negative impact with poor staff morale resulting in poor customer experiences and negative reviews.
Over schedule staff and your costs escalate, productivity declines and profitability suffer.
We have worked closely with our clients across retail, hospitality and leisure in our efforts to understand the key performance indicators that enable them to optimise and manage their rotas most effectively.
Wage Costs as a Percentage of Sales
This is a commonly used business performance indicator across most service-based industries.
Different sectors have different benchmarks but for most businesses within hospitality and retail, having a precise wage cost to sales target is essential to ensuring they can operate profitably and sustainably.
Sales Per Hour Worked
Knowing how much sales you achieve per hour worked provides valuable insight into the productivity and efficiency of your business.
Gig Grafter has been developed so that you can create individual rotas for each profit centre / business unit across your company.
Entering daily sales data for each department enables you to assess how each business unit performs week by week and department by department enabling you to quickly identify and respond to issues as they arise.
How it Works
Rota Planning
Step 1 – Enter Your Sales Targets
Before you start planning a rota its best to enter your Daily Sales Targets for the week ahead. You simply do this by manually typing in you daily values.
The system will automatically total your daily sales figures calculating a weekly sales target.
Step 2 – Create Your Rota
As you add shifts the system will automatically generate:
Daily/weekly Wage Cost to Sales Percentage (Provided you have added hourly rates or salaries for each employee)
Daily/weekly Sales Per Hour Worked totals
Managing your Rota
We understand that Rota Planning is not an event but a process and many of our businesses are continually adapting schedules daily to meet the changing needs of the business as the week unfolds.
For this reason you can continually update your sales data with either actual sales or revised projections and our rota software will update each metric allowing you to see the impact these changes make in real time and allow you to adapt your rotas to keep on target.
